"The world is a book, and those who do not travel read only one page."

- Saint Augustine

Interested in a Career Change?

We are seeking detail-oriented individuals with a strong passion for travel and a dedication to delivering exceptional service for an opportunity as a Vacation Specialist. In this role, you will be responsible for coordinating comprehensive travel arrangements, including flights, accommodations, transportation, event tickets, excursions, and other travel-related services for both leisure and corporate clients.

Requirements

  • Must be 18 years or older and must be authorized to work within the USA, UK, or Mexico

  • Fluent in English

  • Reliable access to a smartphone, tablet, or computer with internet connectivity

  • Strong verbal and written communication skills

  • Customer service experience preferred

  • Excellent organizational skills with high attention to detail for managing bookings, itineraries, and client information

  • Effective time management and the ability to work independently

  • Demonstrates professionalism, integrity, and a client-focused attitude

Responsibilities

  • Consult with clients to assess their travel needs, preferences, and budget

  • Research destinations, accommodations, transportation options, and activities

  • Design customized travel itineraries for leisure, group, and corporate clients

  • Book travel components including flights, hotels, car rentals, cruises, excursions, and event tickets

  • Coordinate all necessary travel documentation such as confirmations, e-tickets, and visas (as applicable)

  • Provide clients with accurate information on travel requirements, policies, and destination updates

  • Manage payment processing, deposits, cancellations, and modifications

  • Maintain detailed and organized records of bookings and client communications

  • Use approved booking platforms and supplier systems to secure travel arrangements

  • Monitor active bookings and provide ongoing client support before and during travel

  • Stay current with industry trends, supplier promotions, and travel protocols

  • Communicate professionally and promptly with clients and vendors

  • Uphold company standards in customer service, compliance, and data confidentiality